How Does This Integration Complement Freshdesk?
This integration is a self-serve connect to Freshdesk. On Blik.ai, creating an account and accessing intuitive and interactive Freshdesk dashboards is as easy as a few simple clicks. In future, these would also be visible on the Reports Page of Freshdesk too.
Setting up the integration
Please fill up this form and go onto Blik.ai with the credentials received on your email to access the dashboards. Alternatively, you can visit Blik.ai and choose Freshdesk Service and also choose the relevant Freshdesk dashboards there.
Support for the integration
Please write to firstname.lastname@example.org in case of any issues with the integration.
What key business problems does this integration solve for organizations?
Blik.ai is a BI and Viz. Solution for other SaaS apps like Freshdesk, Freshsales, Freshservice and others. This solution also takes care of building custom viz. for all Freshworks applications and makes it easy for customers to start accessing the Blik dashboards with minimal effort without bothering to work with their internal and Freshworks IT Teams.
About Freshdesk and Freshworks
Freshdesk by Freshworks is a cloud-based helpdesk software which streamlines customer conversations across channels like email, social media, phone and chat. With a powerful suite of intuitive features, it makes it easy for teams to ensure a great support experience for customers. Freshdesk is used today by over 150,000 customers across industries, including Bridgestone, HP, Harvard University and DHL.
Freshworks is one of the world’s fastest-growing SaaS product companies, Freshworks is the maker of the world’s first complete customer engagement suite for businesses. The Freshworks platform aims to provide organizations with an all-inclusive, easy-to-use, and cross-integrated toolkit to run their businesses.